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Verifone MX915 Pinpads - "bad" Error Code

March 25, 2020


Verifone MX915 Pinpads - "bad" Error Code


Dear TCSA Members,

Do you have a Verifone device? Have you recently received a “bad” or similar error code on your MX915 pinpads?

After discussing with a technician, Northwest Pump & Equipment suspects this is due to the cleaning process sites are implementing, because of COVID-19.

Sites could be using liquid disinfectant or sanitizer directly on the pinpads, and possibly shaking the pinpad. Triggering a tamper alert.

Click here for Verifone's link on “How to clean Verifone Devices”.

Stay Safe, Keep washing your Hands!
Thank you.

Gary West |Sales
Northwest Pump, an employee-owned company
509-981-4383 Mobile
866-532-7213 Office

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