Presentations from Past Events
Merchandising
- The State of the Convenience Shopper & Performance of the Convenience Channel
[76 pgs]
- How to Improve the C-Store Customer Experience
[48 pgs]
- Store Layouts & Merchandising to Grow Convenience Sales
- [44 pgs]
- The Surging C-Store Market: Transforming How America Shops [12 pgs]
- C-Store Visual Merchandising Trends & Innovation in Retail [243 pgs]
- 10 Retail Innovations: A Decade of Innovation | Ebeltoft Group [120 pgs]
Category Management
- MillerCoors Space & Assortment Process [55 pgs]
- Cigar Education [34 pgs]
- Maximizing Your Beer Category Performance [47 pgs]
- Craft Beer History and Trends [26 pgs]
-
MarkTen™ E-Vapor Retail Selling [23 pgs]
-
Evaluating new SKU’s [10 pgs]
-
Understanding Category Management [78 pgs]
Fuel
- Navigating the New EPA UST Regulations - What the Changes Mean for Indian Country UST Operators
[61 pgs]
- Supply Contracts - What You Need to Know [28 pgs]
- Branded vs Unbranded - What You Need to Know [88 pgs]
- New UST Requirements and What They Mean to Owners and Operators [32 pgs]
- Commercial Diesel Opportunities [20 pgs]
- Environmental Practices [7 pgs]
- An Overview of the Pacific NW Refining and Distribution Business [19 pgs]
- The Future of Fuels [21 pgs]
- Fuel Contract [6 pgs]
Branding
- Standing Out from the Crowd - Consulting | Design | Branding [17 pgs]
- Focus and Fans Through Branding [44 pgs]
- Building Intense Loyalty in the C-Store Industry: The Maverik Story. [92 pgs]
Communications
- Managing Difficult Conversations [19 pgs]
- Courageous Conversations Planner Presentation [3 pgs; 29 MB download]
Personnel
- Leading is Art: Drawing the GREATNESS Out of Those You Lead [39 pgs]
- Labor Efficiency, Recruiting and Retention AKA: Hire Tough, Manage Easy [27 pgs]
- Grow Profits by Growing People
[23 pgs]
- Best Practices: Communicating with Employees
[37 pgs]
Financial
- What you Need to Know about Cash Management/Cash Handling [13 pgs]
- State of the Nation: Use of Plastic as a Form of Payment [10 pgs]
- Alternatives to Credit Cards [20 pgs]
Legislation
- Fee-to-Trust: What has Changed with the New Administration [15 pgs]
- Legislative Update Impacts on our Industry [14 pgs]
Technology
Member Benefit
The Tribal Convenience Store Association offers past educational presentations for the benefit of our members. These presentations are for Tribal Convenience Store Association members only. If you're thinking of becoming a part of the Tribal Convenience Store Association, we'd love to have you!
Security
- Risk Analysis: Preparing for Crisis Events [16 pgs]
- Theft in the Workplace: How to Detect and Prevent [24 pgs]
- Managing Risk at C-Store Operations [25 pgs]
- Emergencies and Empathy [23 pgs]
- The Investigation is Done: Now What? [16 pgs]
- Choosing the Right Security System for Your Stores [23 pgs]
- Non-Confrontational Investigative Interviewing [8 pgs]
Start-Up
- Commercial Truck Stops - How They Work!
[6 pgs]
- Developing a C-Store and Fueling Project - What to Expect When Working with a Design Team [63 pgs]
- Want a Quick Serve Restaurant? Here's How!
[7 pgs]
- Environmental Considerations When Developing Sites [22 pgs]
- Building a Successful Gas Station and Convenience Store [8 pgs]
Growth
- Cooperative Procurement: Creating a Strategy that Drives Savings and Transforms Your Procurement Process [17 pgs]
- Playbook for Success: A 3-Step Guide to Growing C-Store Business [34 pgs]
- NACS State of the Industry
[45 pgs]
- A New Look at Trends in our Industry [26 pgs]
- Buy Like the Big Guys [87 pgs]